Career Paths Call Centers - SB+CD+T´s Guide & cross-platform application
Autor: / Vydavatel: Express Publishing s.a.
Career Paths: Call Centers is a new educational resource for call center professionals who want to improve their English communication in a work environment. Incorporating career-specific vocabulary and contexts, each unit offers stepby-step instruction that immerses students in the four key language components: reading, listening, speaking and writing. Career Paths: Call Centers addresses topics including communications equipment, job opportunities, answering calls, tech support and automated systems. The series is organized into three levels of difficulty and offers a minimum of 400 vocabulary terms and phrases. Every unit includes a test of reading comprehension, vocabulary and listening skills and leads students through written and oral production.
Dostupnost zboží: Skladem 4 ks
660 Kč s DPH
Žánr: Angličtina - Odborná literatura
Edice: Career Paths
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